We offer end-to-end solutions to our customers, from the very first step of accepting a requisition for a site, to planning, acquisition, deployment, making passive infrastructure RFAI and providing ongoing operations and maintenance activities. The entire flow, from service requests to fulfillment, is managed by a unique single platform-based workflow management system designed by Indus called iSmartCube. All customer requests are taken on this web-based portal, and customers can view and download reports to monitor the progress of their site requests at the click of a button.
Indus Towers has transformed its billing system for Customers and Partners through an ERP transformation project, allowing for much higher accuracy, reduced billing time, customized invoice formats and ease of tenancy movement
